Seller playbook

Seller Guidelines

Best practices that help you win trust, boost reviews, and keep your store compliant.

Trusted by sellers across Nigeria

Updated 2026

Verified guidance Professional standards Designed for clarity

Daily standards

Response

Reply within 30-60 minutes

Fast replies drive higher conversion and repeat business.

Fulfillment

Confirm availability before payment

Reduce cancellations and disputes with early confirmations.

Photography

Use true-to-life photos

Avoid heavy filters or stock imagery.

Pricing

Stay transparent

Include delivery costs and discount windows.